Cancellations and Returns

What is your returns policy?

We have a 30-Day Hassle Free Return Policy. If you are not satisfied with your purchase, items can be returned within 30 days of receipt of order; *exclusions may apply based on the items. Items must be in their original, unused condition, with no signs of damage or wear, and all labels still attached.

*Personalized, collectible, and sale items are non-refundable and cannot be returned or exchanged.

Upon receiving your returned items, it generally takes up to 5 business days to process the return. However, during busy periods, processing may take longer, so please allow up to 14 business days.

How do I return the items?

Please send domestic returns to: Legends Global Merchandise, ATTN: Returns, 7900 Rockville Road, Indianapolis IN 46214. Personalized and collectible items are non-refundable and cannot be returned or exchanged.

Please Note:

  • Product may be returned in method of your choice at your expense. We recommend insuring the package and using a service that can provide tracking information to ensure successful delivery. We are not responsible for lost returns.
  • All returned merchandise is subject to quality inspection. We will not accept worn/damaged merchandise for exchange or refund. If items are returned in unacceptable condition, they will be returned back to you at your expense.
  • The original shipping cost will not be refunded upon returning your item.
  • NOTE: CDs, DVDs or other electronic media may only be returned if in the original unopened package. Undergarments are non-returnable.
  • Due to the collectible nature and high value of Personalized Merchandise, Memorabilia and Auction categories, these items are non-returnable. All sales are final.
  • NO RETURNS / EXCHANGES AFTER 30 DAYS OF RECEIPT OF MERCHANDISE.

For international returns, please contact customer support for assistance.

I received damaged/faulty product.

If the merchandise you received is of unsatisfactory quality, damaged, or defective, please contact customer support to file a damage claim and request a prepaid return label. If you choose to use your own shipping method, the shipping cost will not be reimbursed.

Can I exchange an item?

We don’t offer exchanges, but to return an item, please simply click on this link and follow the instructions on the page. If you have any questions or need assistance, feel free to contact us. The label will be sent to you via email, and the $9 return label fee will be deducted from your refund amount.

Cancellations (US only):

If you need to change or cancel your order, please email us through the Contact Us page on the website immediately. We process orders as quickly as possible to ensure timely delivery, so it may not be possible to change or cancel your order once it's confirmed. Please contact customer support promptly for assistance.

If your order has been processed, the customer support team will provide you with information about how to return the item.

Please Note:

Pre-Orders: The delivery for preorder items depends on the production and shipping schedules. Cancellations may be possible if the order has not been processed yet, unless otherwise stated at the time of purchase.

Refunds: If your cancellation is successful, a refund will be issued to the original method of payment. Once processed, you will receive a refund for the returned item, which may take up to 5 business days to reflect on your bank statement.